Support
Contact CleanPaste support for account, billing, and product questions.
Apr 18, 2026
Contact
For account, billing, or product questions, email support@cleanpaste.app.
What to Include
To help us investigate faster, include:
- the email address tied to your account;
- the page or feature you were using;
- a short description of what you expected and what happened; and
- screenshots or error text when available.
If the issue involves sensitive text, please share only the minimum needed for us to understand the problem.
Common Topics
- sign-in or account access issues;
- billing, subscriptions, and invoices;
- credits, plan questions, or upgrade requests;
- rewrite quality, formatting preservation, or workflow questions; and
- bug reports involving the Clean Only or Humanize flows.
Billing and Refund Requests
For billing, invoices, cancellations, or refund requests, email support@cleanpaste.app.
We respond to billing and refund requests within 3 business days.
To help us review the request, include:
- the account email tied to the charge;
- the subscription number, order number, or charge date when available;
- the plan or billing issue involved; and
- what happened and what you expected to happen.
If a refund is approved, it is returned to the original payment method.