Privacy Policy

Overview

CleanPaste helps you clean copied text and rewrite AI-heavy drafts into more natural copy. This policy explains what information we process when you use the service and how we use it to operate the product.

Information We May Process

1. Account information

   • Name, email address, sign-in details, and basic profile information.
   • We use this to create your account, authenticate you, and respond to support requests.

2. Submitted text and prompts

   • Text, keywords, formatting preferences, and related inputs you send to the workbench.
   • We use this to run cleanup, rewriting, and related product workflows.

3. Billing information

   • Plan, subscription, transaction status, and billing metadata associated with your account.
   • Payment details are processed by our payment providers. We may receive transaction, receipt, refund, and portal-related records needed for billing, fraud prevention, and support.

4. Usage and device information

   • Basic logs, browser or device details, page activity, and diagnostic information.
   • We use this to keep the service reliable, secure, and easier to improve.

5. Cookies and local storage

   • We may use cookies or similar browser storage for language, attribution, session handling, analytics, and guest-workflow limits.

How We Use Information

We use information to:

• provide text cleanup and rewriting features;
• operate accounts, billing, and subscription workflows;
• secure the service, investigate abuse, and debug failures;
• improve performance, usability, and product quality; and
• communicate with you about support, billing, and policy updates.

Service Providers

To operate CleanPaste, we may rely on third-party providers for infrastructure, authentication, email delivery, analytics, payments, and AI processing. Those providers may process the data needed to perform their part of the service.

Data Sharing

We do not sell your personal information. We may share limited information when needed to:

• provide the service through our vendors and subprocessors;
• comply with legal obligations or valid requests;
• protect the security, rights, and integrity of CleanPaste and its users; or
• investigate fraud, abuse, or misuse of the service.

Retention

We keep information for as long as it is reasonably needed to operate the service, maintain account history, meet legal obligations, resolve disputes, and enforce our agreements. Retention can vary depending on the type of data and the feature being used.

Your Choices

• You can contact us if you need help with account access or billing history.
• If you want us to review a deletion request, email us from the address tied to your account.
• Avoid submitting secrets, regulated personal data, or confidential material unless you are comfortable with that information being processed to deliver the feature you are using.

Security

We use reasonable administrative, technical, and operational safeguards to protect the service. No online system can guarantee absolute security, so you should also use good security hygiene on your side.

Updates

We may update this policy from time to time. When we do, we will post the revised version on this page and update the effective date above.

Contact

If you have questions about this policy, contact us at support@cleanpaste.app.